zobothehobo
Scooby
I'm not sure if non-mod people are allowed to create threads here... but I really wanted to get this all out there because I think it's very important. In another thread, I mention my five parts of an apology and linked to a tumblr post that elaborated, but I wanted to elaborate here. Also, there's something in that tumblr post that's not really focused on, but online, I think it's more important.
Five Parts of the Apology
Apologies are there to ameliorate a wrong. But sometimes it can be tricky to really fix it with an apology, or even take a step towards fixing it because the apology you're using is leaving the other person still feeling vulnerable. Apologizing with all five parts of the apology should fix that.
1. "I'm sorry."
You need some form of statement of regret at the beginning. "I'm sorry," "I apologize," "I wish I hadn't done that," "I regret doing that" are all good examples. For part number 1, I'd stay away from things like "please forgive me" because it is not an "I" statement and therefore distances you from the apology. It puts it in the hands of the person being apologized to. If they say "no," they're holding onto stuff and refusing to forgive you... And you never want that. You don't want to make the person you're apologizing to feel boxed in. But stopping at part 1 (what a lot of people do most often in our society), is so incomplete. My rule: "If sorry isn't good enough one time, it's not good enough all those other times either."
2. What happened.
This is the latter part of the oh so famous "I'm sorry for-" format of apologizing. It is important to let to person you're apologizing to understand that you know what they're upset about. I'm sure we've all had moments in our lives where we say "You're sorry? Ok... So what is it I'm mad about?" And the person looks at us with a blank expression and doesn't know. And it is SO frustrating. This is considered a more complete apology in society, but don't let that fool you. You're still very incomplete.
3. Why what happened happened
This part is where you explain (not excuse) what you said in number 2. Explain why whatever happened happened. A lot of times, when we're apologized to, we're left saying "I just don't understand why." And this, of course, fixes that. It also helps the person apologizing understand themselves and the situation better. This is important for part 4.
4. Reason to believe it won't happen again
It is important to have some plan for the future. A reason or something that the person being apologized to can hold onto to accept your apology, forgive you, and trust you again. It's also important to have a plan for the future so you don't hurt this person or someone else the way you just have.
5. "It won't happen again."
This part will often be said in part 4, but sometimes it's not. If it's not, you need to say it at the end. It brings back home everything you've just said especially parts 4 and 1. Part 4 by reiterating the point that the person can trust you, and part 1 by reiterating the initial feeling of regret.
So those are the five parts of a full apology. If you apologize like that, you're much more likely to fix the relationship with the person.
Apologies go both ways
Nothing exists in a vacuum. If someone does something that upsets you, you've done something to upset them too. Even if they're overreacting and what you did it small.. it's something. It is important to remember this. As a general rule, if you feel you're owed and apology, you probably owe one too. People don't generally get mad over literally nothing. So if ever you're feeling hurt, look inside yourself and ask yourself what you need to apologize for. Sometimes, you'll be surprised at what happens.. someone you never thought would apologize to you just might if you're the bigger person and apologize first.
This is especially important on the internet. So often hurt feelings stay hurt on the internet and fester until someone does something drastic. These feelings stay hurt long past the point they'd be fixed in the physical world because neither one of you can see each other. Apologies, especially full complete apologies, can be therapeutic... so why not apologize first. And if someone apologizes to you about something... think about what you could apologize to them about.
Five Parts of the Apology
Apologies are there to ameliorate a wrong. But sometimes it can be tricky to really fix it with an apology, or even take a step towards fixing it because the apology you're using is leaving the other person still feeling vulnerable. Apologizing with all five parts of the apology should fix that.
1. "I'm sorry."
You need some form of statement of regret at the beginning. "I'm sorry," "I apologize," "I wish I hadn't done that," "I regret doing that" are all good examples. For part number 1, I'd stay away from things like "please forgive me" because it is not an "I" statement and therefore distances you from the apology. It puts it in the hands of the person being apologized to. If they say "no," they're holding onto stuff and refusing to forgive you... And you never want that. You don't want to make the person you're apologizing to feel boxed in. But stopping at part 1 (what a lot of people do most often in our society), is so incomplete. My rule: "If sorry isn't good enough one time, it's not good enough all those other times either."
2. What happened.
This is the latter part of the oh so famous "I'm sorry for-" format of apologizing. It is important to let to person you're apologizing to understand that you know what they're upset about. I'm sure we've all had moments in our lives where we say "You're sorry? Ok... So what is it I'm mad about?" And the person looks at us with a blank expression and doesn't know. And it is SO frustrating. This is considered a more complete apology in society, but don't let that fool you. You're still very incomplete.
3. Why what happened happened
This part is where you explain (not excuse) what you said in number 2. Explain why whatever happened happened. A lot of times, when we're apologized to, we're left saying "I just don't understand why." And this, of course, fixes that. It also helps the person apologizing understand themselves and the situation better. This is important for part 4.
4. Reason to believe it won't happen again
It is important to have some plan for the future. A reason or something that the person being apologized to can hold onto to accept your apology, forgive you, and trust you again. It's also important to have a plan for the future so you don't hurt this person or someone else the way you just have.
5. "It won't happen again."
This part will often be said in part 4, but sometimes it's not. If it's not, you need to say it at the end. It brings back home everything you've just said especially parts 4 and 1. Part 4 by reiterating the point that the person can trust you, and part 1 by reiterating the initial feeling of regret.
So those are the five parts of a full apology. If you apologize like that, you're much more likely to fix the relationship with the person.
Apologies go both ways
Nothing exists in a vacuum. If someone does something that upsets you, you've done something to upset them too. Even if they're overreacting and what you did it small.. it's something. It is important to remember this. As a general rule, if you feel you're owed and apology, you probably owe one too. People don't generally get mad over literally nothing. So if ever you're feeling hurt, look inside yourself and ask yourself what you need to apologize for. Sometimes, you'll be surprised at what happens.. someone you never thought would apologize to you just might if you're the bigger person and apologize first.
This is especially important on the internet. So often hurt feelings stay hurt on the internet and fester until someone does something drastic. These feelings stay hurt long past the point they'd be fixed in the physical world because neither one of you can see each other. Apologies, especially full complete apologies, can be therapeutic... so why not apologize first. And if someone apologizes to you about something... think about what you could apologize to them about.
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