i use shampoo, and conditioner... but i don't wash all of the conditioner out, i let some stay in.. but only some, and then i gte my boyfriend to flatten my hair! cos i can't brush it if i don't.. and then my hair becomes a big lump(i have some pics out on alink in the show yourself off thread, where you can see my hair strait! and i have pretty long and pretty think hair, and it's so blah.. you can imagian the time i sometimes have to use ombing tha lumps out 😉)