Problems accessing BB on phone

Willow Tara

Willow Tara

hi :)
Joined
Jun 3, 2018
Messages
1,037
Location
Sunnydale (Germany)
Sineya
Hi there! I've been gone for some years and kept thinking of coming back to read and post here again cause I really miss BB, but unfortunately I'm having trouble accessing the site on my phone and Idk why, it just won't load. (I am logged in on my phone too). It just says: "Oops! We ran into some problems. Security error occurred. Please press back, refresh the page, and try again." And I have done that. The only way I can access is from my laptop and I don't have that with me all the time, so I'd love to be able to access the site from my phone too so there might be a chance I could be a bit more active again.
Post automatically merged:

So I just tried it on my tablet again (earlier that didn't work either) and on my tablet it's working for now at least 🙂
I'm glad because I carry my tablet around more than my laptop and can access BB when I'm at uni then. I'd still love to fix it for my phone too though, if anyone has any ideas.
 
Last edited:
Buffy Summers said:
Is this an iPhone? My first thought is maybe clearing cookies or cache.
Click to expand...
It's an android (Fairphone 4). I just cleared the cookies and once I logged in again the same problem occurs.
Buffy Summers said:
Also is it happening on the entire site or just when you click on some things?
Click to expand...
The entire site once I log in. I can't even click on anything.
 
I had a fairphone for a while, useless phone it was too.

I'm on android and website works fine for me
 
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