Tech Help! Wireless internet

[Buffy Summers]

I've just spent almost 13 hours at work trying to set up our wireless internet at work here because out tech guy does nothing...and I need help. This one's for you n4h! lol

We have our internet coming into a box - not sure what it is. I'd call it a router, but it must be our broadband box.

Anyway, THAT goes via ethernet cable to a router. Also, several computer connect directly to the main box as well.

Now I've just connected via ethernet cable a new wireless access point that's approx. 200 feet away.

I've confirmed that the ethernet is carrying the internet because when plugging the LAN into a laptop it works.

Our wireless computers are picking up a signal from the new WAP.

BUT they are getting no internet. They ARE picking up wireless from the router itself.

I've tried a hundred different ways to do the settings on the new WAP but to no avail. Does anyone actually know what they are doing and can tell me how I get these two things to talk to each other?

Thanks!

B

 

[VisionGuy]

I used to have the same problem. My cpu would pick up the signal but there would be no internet. I had to disconnect the router then hook it up again in order for it to work.

 

[Buffy Summers]

I *think* (or so my boss is telling me) that the WAP is actually connected right to the "hub" and not the router itself. But I will try the restarting the Router thing. 🙂

 

[StuckinTraffic]

Do all of the CPU's on the network AND the WAP have the same encryption key? When I was setting up my wireless internet at home, that was the thing that threw a monkey wrench into the whole business. I'm not sure if a WAP works the same way, I have a router at home. Once I resolved that issue, all was fine!




ETA: Thinking about it, tho....maybe they wouldn't even pick up the signal if the encryption keys didn't match....so I don't know......

 

[Allycat]

Are you sure you are using a wireless router for the multiple computers? A wireless access point can only provide access to the internet for one computer at a time, if I'm not mistaken.