This is a bit of a woe-is-me rant. I just really need to get it out somewhere.
Had a terrible first day back at work. Apart from 3-4 shifts over Christmas, I haven't been at my airport gig in like 10 months. The weather today was terrible. Insane rain and heavy coastal winds. I spent a lot of time out on the tarmac getting drenched, hardly being able to face against the wind. When I got back inside, my shoes were making squeaky sex noises.
It got worse later. They have installed some new computer programme on our aircrafts, which lead to four planes needing diagnosed by a mechanic. These are regional planes, so they fly back and forth, meaning that almost all our flights were cancelled. Nobody bothered to warn us about this. We just noticed that more and more flights were cancelled. I ended up filling an empty position, which required move people to new flights tomorrow and to book people into the different hotels around the city and booking taxis to transport them.
Now I am good at my job. I can write reports for missing bagge quicker than any mother cuddler, I can make a charter-queue vanish faster than anyone, and I can carry a disabled person safely to and from their seat on the plane. The thing I was doing today isn't something I normally help with, and I was rusty anyway from being away so long. To make a long story short, I worked slowly and I made a mess of things. Nobody could have done great under the conditions I had today - the queue was endless - but many could have done better. I spent four hours in the same seat, helping and reassuring passengers, calling hotels, writing lists, booking, reebooking, clocking two hours over-time and couldn't go home until after midnight.
It is not fun sucking at your job in front of an endless mass of people, some of who may be from the region, some may be from the city, some may know you ... it is a moderately small place. I feel completely crushed. I just hope I won't meet anyone from tonight, when I get back to work tomorrow and get yelled at all over again.
I am just grateful my colleges are saints and super supportive. Next time you fly and things go tits up all over, be nice to the staff.