lol, that is good.
I've had loads, work in a mobile phone call center.
A Pay as you go customer (Customer who's not on a contract but tops up their account each month, their not in a contract so dont get discounts on new phones)
Customer: I want a free phone, if I don't get one for free I'm leaving the network.
Me: Well you don't get upgrades on PAYG, as theirs no contract, and no one will give you a free phone on PAYG. If you'd like to move to Bill pay (contact) we'd have a number of options.
Customer: No I'm staying on PAYG and I will be getting a free phone, I want to speak to a manager, I top up my account with €20 every month, so I've given you loads of money, I deserve a free phone.
Me: No, topping up gives you service on the mobile, it doesn't entitle you to a free phone. It's like saying you put €20 petrol a week into your car, so after a year your entitled to a free car.
Customer: no it's not, thats not how cars work.
Me: Me...
--
Customer: I've been barred I can't make calls, how dare you bar me, I've been a customer for 2 years, I wont take this, and I want my phone unbarred straight away.
Me: You haven't paid your bill in 6 months
Customer: Yeah I'll get around to it
Me:...
--
Really Old Customer:: I can't get texts on my Blueberry
Me: Sorry?
Customer: I got a new blueberry curve and I can't get text messages.
Me: Oh a Blackberry curve
Customer: No it's white.
--
Customer: Hi I can't make calls
Me: Our system shows you moved off our company to a different operator a few years ago, you'll have to call your new supplier.
Customer: Yeah their closed at the moment, can't you fix it.
Me: No their a completely separate company.
Customer: This is ridiculous, I want to speak to a manager.
Me: Your not a customer with us.
Customer: dickhead! [slams phone down]