I work at a bank. My customers suck the most. I really don't understand people.
- They go through the drive-thru. Their window is frozen because I pretty much live in antarctica. Instead of coming in the lobby, they open their door to do their transaction. Granted, this may not seem like a big deal, but it really is. I can almost kill them with the drawer. They complain about freezing. They can't reach anything because their door gets in the way. Hello? Just come inside.
- They give me a check to cash. I go through the whole thing of cashing it on my machine, counting it out of my drawer, counting it into my machine, and then counting it back to them. Then, they give me part of it back to be deposited into one of their accounts (which they don't know the number to and don't have a slip filled out). I know it may not seem like it, but I really can just use the check to deposit and give you the remaining cash. I was trained to do that, I promise.
- People come through the drive-thru and talk to us with cigarettes in their mouth. I don't talk to you with food in my mouth. It's rude.
- People call on the phone and say "Hi, it's Jack." Like you're the only customer I have named Jack. OR, they call and say "Hi, is my deposit in?" Well golly gee lady, since you're on my list of accounts I just look up everyday to see if stuff has happened, I can tell you, yes it is.
- When you call, I have to verify your social security number so I know it's you. Don't freak out on me, because I gaurantee, the second someone else gets information from your account, you'll be all WHY DIDNT YOU VERIFY IT WAS ME?! Same with face to face transactions. If I don't know you, I'm going to ask for your ID. I don't care if you've been banking here for 20 years. I haven't worked here for 20 years so I don't know you. Don't act like you're giving up your first born.
There's more, but I have to take a shower.