A few things...
This whole story throws into stark relief the two America's that have emerged over the last half century.
America A.
Corporations are great, policies are in place for a reason! People are stupid, and any time we hear of a corporation doing something wrong, it's a lie, or a fabrication. False Flag! Don't want to get beaten? Shut up, know your place, and keep your head down. He/she/they... were asking for it.
America B.
Corporations are monsters, policies should be subject to change. People are being made stupider. Every time corporations get involved things get worse. It's all a conspiracy. People have rights, which are constantly under threat, and this incident is another example of it.
Often the truth lies somewhere in the middle of those diametrically opposed viewpoints.
There are other options of course, various nuances... but in our left /right duopoly this tends to be the breakdown of just about every news story recently.
Now... if I were to try and distill my thoughts on the matter, it might go a little something like this:
United Airlines did everything wrong from the get go. It's clear like many corporations these days, they have beset themselves with an attitude problem, one that goes straight to their core.
A company is supposed to please it's customers, and make them happy. All commerce and capitalism itself is based upon making the person giving you money satisfied. But companies today by and large have figured out that for every person unhappy or abused there will be vast amounts of people who simply put... don't care.
Not one person in the chain of decision making that led to this man being essentially beaten, losing two front teeth, and having his nose broken... all for the crime of refusing to give up a seat he paid for.
No one said to themselves... "Is this fair? Is this right? Isn't there a better way?"
I'm sure their response would be.... "it happened so fast, there wasn't time."
This isn't a lemonade stand, this a multi-billion dollar company... with an entire army of lawyers and consultants and add agencies. No where, in that massive corporation, did one person foresee such an instance and plan to perhaps do something to prevent this assualt?
Think about this a moment: Imagine renting a car, then as you drive off the lot, two goons from a security company that you've never heard off run up to the side of the car and tell you actually you can't take the car, and please get out... leave your wife behind too. The reason they offer is spurious at best, then as you refuse, they proceed to get physical, manhandling you and throwing you to the pavement.
It's no longer about right or wrong, but whether or not it's 'company policy'. People are more afraid of losing their jobs, then of doing what they know to be right. Have we become so inflexible, so craven that we can participate in a wrong because it's 'policy'?
Lastly, it disturbs me to no end to see some people delighting in the misery and pain of an ostensibly innocent man, a man chosen at random to be thrown off a plane for no reason then the thoughtless policy of a company that should have long ago put their customers first.
How sad have we become as a nation, when we see someone beaten and bloody and then proceed to blame him even as he has broken no law, and done nothing other then refuse to move when he felt he was being wronged. Someday we may all be that man, I wonder where all the mockery will be then.
My 34 cents.