We get our phone, internet and television through Bell and the TV includes recording capability as well as fast forward and rewind so we never have to suffer through an ad unless we are watching live. A couple of weeks ago, the record function cut out but we got a reprieve when they changed some wiring over external to our house. Then it got bad again so we swapped out the set-top box. Today it started getting intermittent again, so I called Bell at 1:00 PM. I didn't get off the phone with them until 3:15 PM and the result is we have lost all record / fast forward / rewind capability. Our only alternative would be Rogers cable and they are worse.